INFORMATION
 
This page provides information on the following additional topics: New Patients, Repeat Prescriptions, Languages Spoken, Medical Records, Home Visits
     
 

New Patients

Upon Joining the medical centre, you will be invited to a new patient health check with our trainee health care assistant or nurse, who will check your blood pressure and will offer advice about a healthy lifestyle.

We offer the following range of services:

Maternity Medical Services, Family Planning, Counselling, Minor Surgery, Travel Immunisation, Cervical Cytology, Child Health surveillance and immunisation, Influenza vaccination, Diabetes Clinics.

Home Visits and Out Of Hours Care

If possible, please try to get to the surgery as we can offer more comprehensive care here.

If you are ill and need to consult a doctor after the surgery has closed, telephone the surgery as usual, you will receive a recorded message on how to contact the emergency doctor. Please remember when calling out of hours, to give your name, address and a telephone number where you can be contacted.

Repeat Prescriptions

Patients on repeat prescriptions can order their medication by ticking against the required medication printout that accompanies the prescriptions. This must then be delivered to the surgery by hand or by post.

Please allow 48 hours for the prescription to be processed and do not telephone for a repeat prescription except in an emergency.

Every six months you will be invited to attend for a medication review.

Languages

Additional languages spoken in the practice are Punjabi, Hindi, Gujrati, Urdu and French. Additionaly we also use Language Line translators, for languages that are not spoken in the practice.

Access to Medical Records

The practice has formal procedures in place for patients who wish to have access to their medical records you can ask the receptionist about these procedures.